🔒 MAGIC GRAM PRIVACY POLICY

​

1. Overview

MagicGram respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.

By using MagicGram, you agree to the practices described below.

 

2. Information We Collect

We may collect the following types of information when you place an order or interact with our website:

• Personal Information:
  Name, email address, and any details you provide for your video message

• Order Information:
  Message content, recipient name, occasion details, and customization inputs

• Payment Information:
  Payments are processed securely through third-party providers. MagicGram does not store full payment details such as credit card numbers

• Technical Information:
  IP address, browser type, device information, and general website usage data

 

3. How We Use Your Information

We use your information to:

• Create and deliver your personalized MagicGram

• Communicate with you بشأن your order

• Improve our services and customer experience

• Send updates, confirmations, or important service-related messages

• Prevent fraud or misuse of our platform

 

4. Content & Usage Rights

• Information you provide (such as names, messages, and details) is used to create your video

• As outlined in our Terms & Conditions, completed videos may be used for promotional purposes

• Any public use will be limited to content included in the video itself (such as first name or general message context)

• We do not publish private customer data such as email addresses or contact details

 

5. Sharing of Information

MagicGram does not sell your personal information.

We may share limited information with trusted third parties only when necessary to operate our service, including:

• Payment processors

• Hosting and delivery platforms

• Service providers that help us run our website and fulfill orders

These providers are required to handle your data securely.

 

6. Data Retention

• We retain your information only as long as necessary to fulfill your order and operate our services

• We may retain certain data for legal, security, or operational purposes

• Video content may be stored and used as outlined in our Terms & Conditions

 

7. Your Rights

Depending on your location, you may have the right to:

• Request access to your personal data

• Request correction or deletion of your data

• Opt out of non-essential communications

To make a request, please contact us using the information below.

 

8. Security

We take reasonable measures to protect your information from unauthorized access, misuse, or disclosure.
However, no system can be guaranteed to be completely secure.

 

9. Children’s Privacy

MagicGram content may be created for children, but our services are intended to be used by adults.

• We do not knowingly collect personal information directly from children

• Any information related to a child must be submitted by a parent or legal guardian

 

10. Cookies & Tracking

MagicGram may use cookies or similar technologies to:

• Improve website functionality

• Understand user behavior

• Enhance your browsing experience

You can adjust your browser settings to refuse cookies if you prefer.

 

11. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page, and continued use of our services constitutes acceptance of those changes.